Day 161 - Get Comfortable On The Phone

I need to get comfortable on the phone again. Now that I am working full time, I need to not let things get to me. My new job does entail some phone calls that I would prefer I not have to make. But, the work world never allows us not to use the phone.

When I worked in claims, I had my fair share of very nasty phone calls. I learned to let these calls roll off my back. I eventually stopped taking them personally, even though they did get to me. I am going to have to develop a thick skin, yet again, and accept it as part of my job. I am confident that in time, I will become a pro on the telephone. Knowing that in time, these calls will no longer get to me.